Welcome to My Buyers Den
It’s super easy to get started with My Buyers Den. Below outlines how it all happens.
Step 1: Registration
Before you can start bidding, you will be required to register. Please provide your name, address, and a valid email address and credit card. If your information isn’t accurate, you will not be notified of winning the bid, nor how to pick it up. We guaranty your information will be kept private and secure.
Step 2: Browse the auctions, watch, and Bid
Once you’re registered, you can start bidding and create a watch list to keep track of your favorite items. Once you win the bid, you are obligated to buy the item(s) and your credit card will be charged. If no one bids at or above the reserve price, the auction closes without a winner.
Step 3: Winning bidder
Upon winning the auction, you will receive a notification via email that you have won. Congratulations! Charges include the final winning bid cost, HST and a 12% buyer’s fee.
Step 4: Pick-up location
Details of the exact location of pickup is included in your winning bid notification and you must pick up your item(s) 2 days following the auction close date. Eg. Auction closes on Monday at 11:59pm, pickup will be Thursday during working hours.
If the buyer has not picked up the item(s) within 24 hours of their scheduled pick-up day, the item(s) will automatically get relisted for the next auction. Eg. As above, if the pickup day is Thursday and you don’t show up on the day, you will be given 24 hours to arrange another pickup time.
All sales are final. No exchanges or refunds on auction items are permitted unless specifically noted. All items are to be sold “as is”. My Buyers Den makes no warranties or representations of any kind with respect to any of the item(s).
Step 5: Arriving at pick-up location
Look for My Buyers Den signage onsite to direct you to where to pick-up your item(s). You must provide proof of ID and the winning item(s) info, ready for swift exchange. Please we ask you to be considerate and respectful of the pickup date and other winners on the pickup date. Our staff will attend to you upon your arrival. COVID-19 rules apply. Wear your mask and apply social distancing protocols.